We thank you for being a valued Amazon Photos customer, and we apologize for any inconvenience this may cause. Upload your unencrypted content to Amazon Photos, using the apps or website.Īfter completing these steps, you’ll be able to access your content even after access to your QNAP Hybrid Backup Sync, HybridMount and Cloud Drive Sync has been discontinued. Follow the tutorial from QNAP to learn how to access backup and encrypted data in Amazon Drive.ģ. And the Amazon Photos will restart and your desktop will get Amazon Drive shortcut for you to sync. If your files are encrypted, you’ll need to save the content in a different format. Check to see if your content includes encrypted files or special file formats. Or, you can use the web version by visiting: .Ģ. If you haven’t already, download the Amazon Photos mobile or desktop app. To ensure a smooth transition, we urge all QNAP Hybrid Backup Sync, HybridMount and Cloud Drive Sync users to follow these steps:ġ.
You will be able to access your stored content via Amazon Photos web, desktop, and mobile apps. Neither application will have access to Amazon Drive after April 30th, 2021. We understand that you have used QNAP Hybrid Backup Sync, HybridMount or Cloud Drive Sync to store information on Amazon Drive.Īmazon will discontinue access to Amazon Drive by QNAP Hybrid Backup Sync, HybridMount and Cloud Drive Sync starting on April 30th, 2021.
We’re writing to let you know about an upcoming change that may affect your content on Amazon Drive, and to help you take steps to keep your content safe.
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